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About Us
Who we are…Active Home Medical Supply is small family owned business based in Lapeer, Michigan. We started out in 1989 with our focus on group homes and the developmentally disabled because we found that this population required a level of service and a greater degree of flexibility than our competitors were providing. Since that time, our growth has been steady, we have expanded our client base to include nursing homes and private individuals, and we are very proud that the majority of this growth is the result of referrals from the end users that truly know us.
What we sell…We are, with few exceptions, a full service home medical equipment and supply company. We provide a wide range of DME including power wheelchairs and custom seating systems, oxygen and respiratory equipment (excluding ventilators), portable ramp systems, bath lifts, scales and much more. Our disposable product lines include tracheostomy care, incontinence, ostomy, diabetic, enteral/supplemental nutrition (excluding TPN), skin care, wound care, personal care, first aid and home maintenance items such as cleaning products and paper towels. We’ve recently added a line of non-medical foam that can be custom cut to precisely fit your needs.
What we do…We personally deliver all products we sell for no additional charges. We also provide in-services and try to accommodate our patient or their caregiver’s schedules as much as possible. This is also at no charge unless we are not the equipment provider. We repair everything we sell and try to do as much as we can at the patient’s home to allow them to continue their normal routine with as little disruption as possible.
Where we go…Presently, we service all of Macomb, Oakland, Lapeer and Genesee counties. We also service parts of Wayne, Sanilac, St. Clair and Tuscola Counties.
How fast do we get there…We ask our customers to give us two days lead-time where possible for routine deliveries. Standing orders can be set up where appropriate and allowed by the insurance carrier. Urgent requests for critical items are handled 24 hours a day, 7 days a week. This also applies for repairs and replacement of equipment that compromises safety or severely limits a client’s independence.For Assisted Living facilities we’ve created a program called: A.S.A.P. – Automatic Supply Assistance Program where WE take the responsibility of ensuring the patients never run out of needed products – contact us for details.
How we get paid…We accept Medicare, Medicaid, most Blue Cross, PPOM and most Commercial… Our policy is simply and firmly –No Surprises! It is our job to determine if your insurance company will pay for any product we sell. If we tell you its covered and we’re wrong – we pay for the mistake – NOT YOU!Contracts/Private Pay… We are very flexible in billing and
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